A company Mar Medica Ltd, Belgrade, coordinates the policy of integrated management system with the general business policy of the company, which is based on the establishment and the implementation of the market-oriented business, providing quality, timely and efficient services to customers and other stakeholders, with a view to the total satisfaction of their demands, needs and expectations, by continued development and by increasing the effectiveness and efficiency of the operations.
The objectives of the policy of integrated management system in the company Mar Medica Ltd are:
- customer’s satisfaction, th,eir expressed and unexpressed needs and expectations with respect to legal and other requirements specifically related to environmental protection and health and safety at work
- meeting the needs and expectations, as well as the establishment of the effective communication with all the stakeholders, and other relevant organizations, in order to exchange information relevant to environmental and health and safety at work better
- improving the organization of work aimed at the rational use of resources
- continuous improvement of the effectiveness and efficiency of the implementation process of providing services, investing in human resources and equipment with the aim of the present maintenance of modern technological level
- training, education and motivation of employees in all business areas, important for the society
- preserving and enhancing the reputation of the company, through the strengthening of its market position
- establishing and maintaining partnerships with customers, suppliers and other stakeholders
- commitment to prevention and continuous reduction in the level of risk in terms of environmental protection and health and safety at work, the monitoring and analysis of the achieved effects
The management of the company Mar Medica Ltd has an obligation to this policy and objectives which derive from it, constantly reviewed and improved, for constant harmonization with the requirements of ISO 9001, ISO 14001 and OHSAS 18001, with work processes, legal and other requirements.